text.skipToContent text.skipToNavigation

FAQ / Help

View our how to videos as guides on using the new features of the Samios website. We recommend viewing these videos in conjunction with the downloadable user guide for a better understanding on how and why to use our new features. If you need further assistance with anything on our website, please feel free to contact your nearest branch and we will be happy to help.

  • Using the Bulk Order Pad

    A guide on how to save time with the Samios Bulk order pad.

    Play Video

    Bulk Order Pad

My Account Section

  • Introduction to My Account

    An introduction to the My Account section of the Samios Plumbing Supplies website.

    Play Video

    Introduction to My Account and Statements
  • Viewing Historical Invoices and Changing Your Store

    How to view and email past invoices to yourself at any time, and how to change your local store.

    Play Video

    Historical Invoices and Change my Store
  • Requesting Price Files

    Download your Price Files from Samios Plumbing Supplies.

    Play Video

    Price File Requests

My Company Section

  • Intro to My Company

    Introduction to the My Company section of the Samios Plumbing Supplies website.

    Play Video

    Introduction to My Company
  • Managing Budgets and Permissions

    Set Budgets and Permissions in the My Company section of the Samios Plumbing Supplies website.

    Play Video

    Managing Budgets and Permissions
  • Managing Users

    Create and manage the users on your Samios account. Give them different access permissions by assigning them specific roles.

    Play Video

    Managing Users
  • Managing Business Units and Cost Centres

    Managing Business units and Cost Centres on the Samios Plumbing Supplies website.

    Play Video

    Business Units and Cost Centres

Samios website user guide

A guide to using the Samios Plumbing Supplies website.

Download

Samios Website User Guide