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Sign In Help

At Samios Plumbing Supplies our goal is to provide superior service to our customers, whether that's in person or online. Our ecommerce website brings our branch to you, with access to our extensive product range, personalised pricing and promotions and the ability to manage your account online from anywhere, anytime. You will need the following information to finalise your access so have it handy when you login:

  1. Username: sam[your account number] (Example: Account number: 1234 Username: sam1234)
  2. Primary Email Address
     *If you would like to change this primary email address please click here and follow the prompts.

To ensure your account is secure you will need to set your password before logging into the site. Please follow these steps:

  1. Go to the forgot password page to set password and enter your Primary Email Address
  2. An email will be sent to your Primary Email Address
  3. Open the email and click on the link
  4. Enter and confirm your password
  5. Log in with your Username and your new password.

Once the primary account is set up you can add users and manage access to your account. The username for new users will be their email address. Further information on creating and managing users as well as other website functions can be found in the website user guide and videos located here.
If we can assist you further please do not hesitate to ask your local branch staff or our web team at webdesign@samios.net.au or call us on T: 1300 131 282

Samios Website

Common FAQs

What is my username

Your username is either your account number with the prefix sam (Example: Account number: 1234 Username: sam1234) or your email address.

What is my primary email address

Some customers have several email addresses tied to their accounts, maybe one for quotes and another for sales orders. Please make sure that the email that you are using for the intial password request email.

If you are still having issues please call us on 07 3907 8345 or email us on webdesign@samios.net.au.

If you need to access your account via the old system, click here ▶